SUCORO

Privacy Policy

Built on curiosity. Sustained by challenge.

Effective Date: December 1, 2024

Sucoro LLC ("Sucoro," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy applies to all Sucoro-owned platforms, applications, and services including, but not limited to, Parameter Pilot, Symphony, and other affiliated tools and products (collectively, the "Services").

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing details, and any other information you voluntarily provide.
  • Usage Data: Device information, log data, IP address, browser type, time zone, pages visited, and time spent.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to improve functionality and performance.
  • Third-Party Data: Information from third-party services (e.g., analytics, integrations) as permitted by their respective policies.

2. How We Use Your Information

  • To provide, maintain, and improve our Services.
  • To personalize your experience.
  • To communicate with you, including sending service updates and marketing (opt-in).
  • To enforce our terms, prevent fraud, and ensure legal compliance.

3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

  • Consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests

4. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers assisting in operations (under strict confidentiality agreements).
  • Legal authorities if required by law or to protect rights.
  • Affiliates and subsidiaries for operational alignment.

5. Data Subject Rights (GDPR & CCPA)

You have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Opt-out of the sale or sharing of personal data (for California residents under the CCPA)

To exercise these rights, contact us at: privacy@sucoro.com

6. Data Security

We use industry-standard security measures to protect your data. However, no system is fully secure. We encourage best practices including strong passwords and cautious link-clicking.

7. Data Retention

We retain data as necessary to provide services and comply with legal obligations.

8. International Data Transfers

If you are located outside the U.S., your information may be transferred to and processed in the United States or other countries. We use appropriate safeguards to protect such transfers under GDPR (e.g., standard contractual clauses).

9. Do Not Track (California)

Our Services do not respond to "Do Not Track" signals at this time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.